privacy policy

FINANÇOR, SGPS, SA (hereinafter FINANÇOR), corporate entity 512073830, headquartered at Rua da Pranchinha, 92, 9500-331 Ponta Delgada, is committed to protecting the privacy and personal data of all individuals with whom it relates, namely customers, suppliers and employees.
Accordingly, and in compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 04/27/2016, also known as the General Regulation for the Protection of Personal Data (hereinafter RGPD) and other applicable legislation, FINANÇOR established this Privacy Policy.

1. Definitions

To ensure a better understanding of this Privacy Policy it is important to know the concepts. For this reason, FINANÇOR provides a glossary of the most important terms:

Personal data: Any information relating to an identified or identifiable natural person (“data subject”); an identifiable person is considered to be identifiable, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, identifiers by electronic means or to one or more specific elements of the identifier. physical, genetic, mental, economic, cultural or social identity of that natural person.
Treatment: Any operation or set of operations carried out on personal data or on personal data sets, by automated or non-automated means, such as collection, registration, organization, structuring, preservation, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or any other form of disclosure, comparison or interconnection, limitation, erasure or destruction.
Special categories of personal data: Personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as genetic data, biometric data that unequivocally identifies a person, health data or related data to the sexual life or sexual orientation of a person.
Sensitive categories of personal data: Personal data relating to the economic or financial situation of its owner, (other) personal data that may lead to stigmatization or exclusion of the data subject, user names, keywords and other data, personal data that can be used for identity fraud.
Responsible for the treatment: Natural or legal person, public authority, agency or other body which, individually or jointly with others, determines the purposes and means of processing personal data.
Subcontractor: A natural or legal person, a public authority, agency or other body that treats personal data on behalf of the controller.
Consent: A free, specific, informed and explicit expression of wishes by which the data subject accepts, by means of a statement or an unequivocal positive act, that the personal data concerning him / her are treated.
Violation of personal data: Infringement of security that causes accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access to personal data transmitted, stored or otherwise treated.
Privacy by design: It means taking the risk of privacy into account throughout the process of designing a new product or service, rather than considering privacy issues only later. This means carefully evaluating and implementing appropriate technical and organizational measures and procedures from the outset to ensure that the treatment is in compliance with the RGPD and protects the rights of the data subjects concerned.
Privacy by default: Ensures that mechanisms are in place within an organization to ensure that by default only the required amount of personal data will be collected, used and maintained for each task. This obligation applies to the extent of its treatment, the storage period and its accessibility. These measures ensure that personal data are not made available without human intervention to an indeterminate number of natural persons.
Pseudonymization: The processing of personal data in such a way that it can no longer be allocated to a specific data subject without the use of supplementary information, provided that such supplementary information is kept separately and subject to technical and organizational measures to ensure that personal data can not be attributed to an identified or identifiable natural person.


2. Scope

FINANÇOR is engaged in the industry and trade of various products, such as animal feed, cereal grinding, crackers, pasta, and, in the context of this activity, treats personal data.

This Privacy Policy applies exclusively to the personal data for which FINANÇOR is responsible for its treatment in its area of activity, whether in the commercial area or in the area of human resources.

The data can be collected by personal, telephone and written route, by e-mail, by fax or through websites.

On the websites of FINANÇOR may include links to other websites that are unrelated to FINANÇOR. Links to the websites of FINANÇOR may be included in websites other than FINANÇOR. FINANÇOR can not be held liable for the processing of data made through such third party websites.


3. Purposes and rationale for data processing

The personal data processed by FINANÇOR have several purposes and bases.

– Management of the contractual relationship
The processing of personal identification data and others is necessary for the execution and fulfillment of the service provision agreement entered into between FINANÇOR and its clients.
Customers may choose to provide additional information, which will only be used to help FINANÇOR provide the best service possible.
The processing of personal data is also necessary for the fulfillment of service and goods contracts between FINANÇOR and its suppliers.

– Legal obligations
FINANÇOR is subject to the fulfillment of legal obligations that require the processing of data.

– Quality
FINANÇOR can analyze the information of its clients, collected through surveys, complaints and other ways, for statistical purposes if it has its consent.

– Marketing
With the consent of the holders, FINANÇOR may process personal data to send information about promotions, campaigns, newsletters and other relevant information to its customers.

– Profiling
FINANÇOR can analyze the commercial information of its customers to identify consumer profiles for statistical purposes and / or, if you have your consent, send personalized information to your customers.

– Video Surveillance
For the security of clients and employees, FINANÇOR’s facilities have video surveillance systems, according to the law.

– Hobbies & Competitions
FINANÇOR can promote hobbies and contests for which personal data processing is required, according to the applicable regulation.

– Recruitment
Candidates may apply for specific vacancies (through internal recruitment or outsourcing) or submit spontaneous applications, and for that purpose must provide personal data required for recruitment.
The information provided by the candidates will be treated only for the purpose of recruitment and will be maintained for a maximum of 2 years.

– Human resource Management
For the execution of the employment contract, employees must give personal data to FINANÇOR. If necessary, specific consents will be requested for the processing of data that require it (for example for special and sensitive data categories).


4. Cookies

Cookies are used on FINANÇOR websites to improve browsing experience and provide the best possible service. Cookies are small files that are stored in the access devices through the browser, retaining only information related to the preferences, thus not including personal data. Despite being able to manage the cookies directly in the browser, continuing to navigate the site, the user is consenting to its use; however, by disabling cookies, it may prevent certain web services from working properly, affecting, in part or in full, navigation on the website.


5. Rights of holders

Under the terms of the RGPD, data holders have, among others, the following rights:
– Right of access;
– Right of rectification;
– Right to forgetfulness;
– Right to limit treatment;
– Data portability right;
– Right of opposition;
– Right of withdrawal of consents.
If you wish to exercise any of your rights or clarify any doubts, the owner must contact FINANÇOR, in writing, addressed to “Responsible for privacy”, through the address Rua da Pranchinha, 92, 9500-331 Ponta Delgada, e-mail rgpd @ or by completing the form available at FINANÇOR.


6. Duties of FINANÇOR

FINANÇOR proposes to:
(a) collect only data for specific, explicit and legitimate purposes;
(b) to minimize data collection by promoting only appropriate collection relevant to, and limited to, what is actually necessary for the purposes of appropriate and relevant data;
(c) not use data collected for purposes other than collection and consents;
d) update the data whenever necessary;
(e) keep the data in such a way that their identification is only possible for the period necessary for the purposes for which they were collected;
f) protect the data against its unauthorized or unlawful treatment and against its accidental loss, destruction or damage;
g) implement the principles of privacy by design and by default in the activities / processes of processing personal data;
h) adopt a privacy by design reference framework;
i) implement cipher or pseudonymization techniques of the data in use;
j) ensure compliance with the RGPD.

Ponta Delgada, May 2018.
This policy will be updated periodically.


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Este website utiliza cookies que facilita a navegação, o registo e recolha de dados estatísticos. Ao prosseguir a navegação com cookies ativos está a consentir a sua utilização. A informação armazenada nos cookies é utilizada exclusivamente pelo Grupo Finançor.